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Course:
Customer Service
About this course
Each and every one of us serves customers, whether we realize it or not. Maybe you’re on the front lines of a company, serving the people who buy your products. Perhaps you’re an accountant, serving the employees by producing their pay checks and keeping the company running. Or maybe you’re a company owner, serving your staff and your customers.
The Customer Service workshop will look at all types of customers and how we can serve them better and improve ourselves in the process. Your participants will be provided a strong skillset including in-person and over the phone techniques, dealing with difficult customers, and generating return business.
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Section 1
Section 2
Section 3
Section 4
Section 5
Section 6
Section 7
Section 8
Section 9
Section 10
Skills Covered
Job Outlook
Jobs requiring the skills outlined by this course.
Certifications
If a certificate is offered with this course, you can access it after completing.
Gamification Elements
Points:
Badges:
Published
May 11, 2021
Last Updated
August 15, 2022
Commitment
Delivery Mode
Self-paced
Enrolled Students
4
Course Code
21066
Materials
Recommended Courses
Social Media & Marketing
Customer Support
Networking, Media and Public Relations
Event Planning
Interpersonal Skills
Business Etiquette for Professionals
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